Maxtor et les Disques Firewire
Nous vous avions relaté , suite à une news de Macfixit que Maxtor refusait de garantir les disques montés dans des boîtiers Firewire. Voici la réponse officielle qu'a fait Maxtor à Miglia.
The article on MacFixIt isn't accurate. Here is the official statement from
our support group:
The proper installation of a Maxtor drive into a non-Maxtor enclosure will not void Maxtor's limited warranty on the drive. Per Maxtor's published Limited Warranty Statement, warranty exclusions include:
Abuse, unreasonable use, mistreatment, or neglect
Damage caused during installation of the disk drive
Damage caused by the equipment or system with which the drive is used
Damage caused by modification or repair not made or authorized by Maxtor
Disk drives whose Maxtor Serial Number and/or Material Number label have been torn or defaced
Damage caused by use of non-Maxtor packaging
Damage caused by improper or improperly used packaging
Damage caused by lack of ESD protection
Drives that are determined to be stolen
Maxtor cannot and does not offer installation or diagnostic support services for non-Maxtor external drive enclosures, given the wide range of available configurations, interfaces and components. For Maxtor diagnostic assistance, the drive must first be removed from the external enclosure and then connected to the ATA bus on the motherboard in a PC or Macintosh.
En résumé et sans rentrer dans les détails, pas de soucis de garantie, sauf si le disque a mal été installé dans le boîtier.